For any reason you wish to return the goods, you can do so within 14 calendar days from the date of receipt. You can return the entire order or some items that make it up. The shipping costs are your responsibility. Returned items must be perfectly intact and labeled.

1 - Inform us of the return

Inform Blooker that you want to proceed with a return. From your site user site, go to the "PRODUCT RESTITUTION" section and indicate which items you want to return. Wait for the return to be authorized by us. You will receive an email.

2 - Prepare the shipment

Prepare the shipment of the items you want to return, you can use our packaging and close it or a new box. Make sure in any case that the goods are well packaged.

3 - Shipping

Now you just have to make a shipment and send us your return. You choose the method and the courier. Stecim Srl is not responsible for the return shipment, for this reason we advise you to rely on national couriers, the insured postal service or in any case a traceable shipment, to avoid damage or problems in the return delivery. Send to the following address:

Stecim S.r.l. - Blooker Shop online

Cis di Nola Isola 2 - n ° 242-244

80035 Nola (Na)

4 - Refund

Inspected the goods you sent us, you will receive a refund of the amount due. You will receive the money using the same method you used for payment, it is not possible to request a credit back with other methods. When we receive your return, the items will be inspected. Returned items must be perfectly intact and labeled. Non-conforming, used or damaged items will be returned to the customer.


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